Refund policy

Refund & Exchange Policy

Retail Purchases:

Leather skins purchased from our retail section can be returned for a refund. Please ensure the item is returned in the same condition as you received it:

• If you received the leather rolled, it should be returned rolled.

Once we receive the item:

• Exchanges will be processed within 3 days.

• Refunds will be issued within 7 days to your original method of payment.

 

Wholesale & Customized Orders:

• Leather purchased from our "WHOLESALE" section is not refundable, as it is considered a custom order dyed or prepared specifically for you.

• For customized orders, we only offer exchanges or repairs, not refunds.